Management Commitment

The Shareholders and the Senior Management Team at Proficiency.Online are committed to the ongoing, long term success of the business by focussing on the needs of our clients and continuously improving our business processes, approach, materials and electronic systems in order to provide the best possible service to our Clients.

The backbone of our operational approach and processes are built on the basis of Lean Business and the desire to achieve continuous improvements.

In line with this desire, the business has a formalised and systematic approach to our operations that complies with the requirements of the following Management Systems Standards: 

AS/NZS ISO 9001	Quality Management Systems
AS/NZS ISO 14001	Environmental Management Systems
ISO 45001	Occupational Health & Safety Management Systems

These systems together form the basis of our Integrated Management System, or IMS, which we use to operate our Organisation.